The Human Resources Director, under direction of the Executive Director, is responsible for directing and managing the Human Resources Department and personnel functions within the agency. This position oversees the Human Resources Department, supervises department staff, and is responsible for drafting and implementing UCAP processes, procedures and budget(s) for the department. The Human Resources Director also represents the Human Resources Department and the Agency with local, regional, state and federal stakeholders. The Human Resources Director is responsible for the execution of all agency-wide policies and procedures. The HR Director also works to ensure that our company culture welcomes a diverse population.
PRIMARY JOB DUTIES AND RESPONSIBILITIES:
- As a member of the Leadership Team, provide leadership to the Human Resources department; attend Leadership Team meetings; engage in setting agency-wide direction, policies and procedures; provide advice and support on personnel matters; ensure agency polices are consistently implemented; work closely with other members of the Leadership Team.
- Develop, oversee, coordinate, and monitor department policies, plans and standard operating procedures to assure compliance with agency’s mission, vision, values, and strategic plan; provide leadership and proactive implementation of diversity, equal opportunity, and affirmative action policies and programs; assure data privacy is maintained; oversee the maintenance of all personnel records; oversee the implementation and management of the Human Resource Information System.
- Plan and implement a Human Resources department staffing plan; supervise department staff, conduct performance evaluations providing feedback as necessary; set goals; conduct regular supervisory meetings with staff; develop and revise job descriptions for all staff annually; facilitate recruitment, screening, hiring and training of all staff seeking highly effective, diverse employees; oversee new employee orientation; coordinate employee recognition activities; assess training needs and provide training to staff: model professional behavior, conduct and performance; administer appropriate personnel actions according to policies and in consultation with the Executive Director.
- Analyze and evaluate expenses needed to achieve department/program goals and strategies, determine a budget and monitor departmental budgets, in collaboration with agency Executive Director and Fiscal Director.
- Attend conferences, meetings, trainings, and committee meetings as approved by Executive Director, including UCAP’s Board of Director’s meetings; maintain knowledge of trends in Human Resource management and stay abreast of compliance issues.
- Fully participate in the assessment, planning, implementation, achievement of results, and evaluation activities for Human Resources and the entire agency; participate in organizational planning.
- Fulfill requirements for UCAP in required reporting and compliance with all applicable federal, state and local laws, regulations and guidelines related to personnel including the Americans with Disability Act (ADA) and the agency’s affirmative action plan; monitor compliance with internal policies and procedures; make recommendations for improvements in agency‑wide personnel policies, procedures and practices; assist with the implementation of changes and advise supervisors and staff accordingly. Responsible for monitoring employee leave time and ensuring agency is in compliance with the Family Medical Leave Act, Worker’s Comp, Parental Leave and all other leaves as outlined in UCAP’s Employee Handbook, federal and state laws, and Union Labor Agreement, if applicable.
- Prepare OSHA required manuals, reports and safety policies; oversee and support the agency’s Safety Committee. Prepare special reports and documents as needed and/or as directed.
- Lead innovative thinking regarding problem solving, compensation, benefit plans and labor relations; administer compensation and benefit plans in conjunction with the Fiscal Department; oversee the agency’s benefit programs including retirement and group insurance.
- Review and analyze quantitative data on separations, turnover, employee feedback, etc. and recommend appropriate action to address issues and concerns. Participate in long- and short-term workforce planning.
- Assist agency in labor relations, union negotiations, grievances, formal complaints and employee disputes. Consults with legal counsel, as appropriate, on matters related to employment and labor law.
- Support and model UCAP’s Behavioral Competencies.
- Other duties as assigned
EDUCATION AND EXPERIENCE:
- Minimum of a four (4) year college degree in Human Resources Management or related field, and a minimum of three (3) years of experience in management, administration, and supervision, or equivalent combination of education and experience.
- Labor relations experience in a union environment is preferred.
- Experience working in a social service agency or private non-profit is preferred.
- SHRM certification or willing to obtain certification is preferred.
Is subject to a Criminal Background Check with results that are acceptable to the agency.
KNOWLEDGE, ABILITIES AND SKILLS:
- Excellent written, oral and interpersonal communication skills and the ability to communicate effectively with individuals of varied socio-economic or ethnic backgrounds. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one’s intentions.
- Thorough Knowledge of Human Resources practices and procedures as well as considerable knowledge for state and federal laws and regulations pertaining to Human Resources. Knowledge of EEO/AA laws, regulations and guidelines, personnel policies and practices, personnel management, wage, contract and compensation administration.
- Awareness of community, economic and cultural issues facing our constituents.
- Ability to work independently and as part of a team.
- Ability to travel regularly in nine (9) county area and occasionally out of the area, including overnight; work occasional evening and weekend hours.
- Ability to maintain confidentiality, be tactful and diplomatic.
- Reliable, regular attendance.
- Satisfactory background check.
- Ability to delegate authority and responsibility.
- Ability to prioritize, meet deadlines and handle multiple tasks.
To be a successful UCAP Team Member you should believe that you can thrive within a culture that:
- Champions our goals and mission to make a difference in the lives and communities we serve.
- Embraces accountability – We do what we say we will do.
- Puts people first. Our clients, our employees, our families, our communities.
- Wants employees to have work that is rewarding and challenging.
- Encourages employees to provide solutions that meet the needs of our clients and community.
- Supports ongoing employee education.
- Works within the multi county area to combine the individual strengths to form a stronger UCAP work culture.
Medical, Dental, Vision, Long & Short Term Disability, Group Life Insurance, Voluntary Life Insurance, HSA, FSA, Dependent Care FSA, Accident, Critical Illness, Hospital Indemnity, PTO, Paid Holidays and 401(k) with company match.