Marshall, MN – June 6, 2018 – The happiest people in today’s world are probably the ones who adapt to change the fastest. Community Transit staff is hoping people will adapt quickly when they change dispatch hours in the Luverne office.
The Community Transit office in Luverne will be open 8:00 a.m. to 4:30 p.m., Monday through Friday, beginning June 11, 2018.
“It wasn’t in our plans to change hours right now,” said Michelle Miranowski, Community Transit’s operations manager for Pipestone and Rock counties.
They needed to make sure the office could be staffed during all open hours, even when someone was gone. “By opening the office an hour later every morning, and closing it 30 minutes earlier, it’s possible for one person to cover when necessary,” she said.
The change to dispatch hours will not affect when rides are available. People can pre-schedule rides for anytime between 6:30 a.m. and 6:00 p.m. Monday through Friday, and 8:00 a.m. and noon on Sunday.
“People will need to schedule rides when dispatch is open. So, early morning or later evening rides will have to be scheduled the day before,” Miranowski said.
She understands that the change dispatch hours will be a bit of an adjustment for some, but she’s confident that it will be a smooth transition.
“This small change will actually help us get more trips scheduled at least a day ahead. Pre-scheduling always helps us be more efficient and serve more people,” she said.